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Career Path

Director of Operations

The Director of Operations trains, coaches and supports managers with everything operations and focuses on in-restaurant issues.

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District Manager

The District Manager coordinates and supports all activities within the assigned geographic area. Trains, coaches and supports managers. Plans and sets business goals. Focuses on in-restaurant issues.

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Restaurant Manager

The Restaurant Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for local marketing initiatives – may contact prospective guests to promote sales. Maintains business records. Exceptional guest service is a major component of this position.

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Restaurant Manager-in Training

The Restaurant Manager-in Training is training for their position as a Restaurant Manager and performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for local marketing initiatives – may contact prospective guests to promote sales. Maintains business records. Exceptional guest service is a major component of this position.

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Assistant Manager

The Assistant Manager supervises restaurant staff and daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises staff. Maintains standards of restaurant safety and security. Exceptional guest service is a major component of this position

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Shift Leader

The shift leader supervises the operations of a shift to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. This may include scheduling and supervising staff. Exceptional guest service is a major component of this position.

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Sandwich Artist®

The Sandwich Artist® greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

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